Return Policy

Effective Date: 2025

At PhytAge Laboratories, we stand behind the quality of our products and your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a return and refund policy under the terms below.

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1. 60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on all purchases made through phytagelaboratories.biz. If you are not satisfied for any reason, you may return your order within 60 days of the delivery date for a full refund (excluding shipping and handling fees).

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2. Return Eligibility

To be eligible for a return:

• The return request must be initiated within 60 days of the delivery date.
• The product(s) must be returned, even if used or empty.
• You must provide proof of purchase (order number or receipt).

Returns without proof of purchase may not be accepted.

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3. How to Initiate a Return

To start your return, please follow these steps:

1. Contact our Customer Support at [Your Email Address] or [Your Phone Number] with your order number and reason for return.
2. Our team will provide you with return instructions and the appropriate return address.
3. Securely package the item(s), including the original invoice if available.
4. Ship the item(s) to the address provided. We recommend using a trackable shipping method.

Please note: Return shipping costs are the responsibility of the customer unless the product arrived damaged or incorrect.

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4. Refund Processing

Once your return is received and inspected, we will process your refund. Refunds are issued to the original payment method within 5–10 business days after approval.

If your refund is not reflected in your account after this period, please contact your bank or credit card company as processing times may vary.

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5. Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order. We will arrange for a replacement or issue a full refund at no additional cost.

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6. Non-Returnable Items

We do not accept returns for:

• Products returned after 60 days from delivery
• Products purchased from unauthorized sellers or third-party websites
• Free samples or promotional items

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7. Exchanges

We do not offer direct exchanges. If you wish to replace a product, you may return it for a refund (if eligible) and place a new order.

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8. Contact Us

If you have questions about your return or need assistance, please contact:

PhytAge Laboratories